Home
How it works
Who it is for
What you get
Results
Book a call
LEGAL
Terms & Conditions
Last updated: 26 October 2026
1. About these terms
These Terms & Conditions apply to your use of this website and to any call, proposal or service provided through it. By using the website or booking a call, you agree to them. If you become a client, your written proposal or agreement forms part of the contract and prevails over these terms if they conflict. “We”, “us” and “our” mean the operator of this website. Our address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
2. Our services
We help B2B businesses build and run outbound sales systems. Depending on the engagement, this can include positioning and messaging work, outbound infrastructure set-up, data and campaign build-out, automation and AI workflows, consulting and coaching calls, training materials, access to software and templates, and support from trained assistants. The exact scope, deliverables and timelines are set out in your written proposal or agreement.
3. Booking a call
Booking a call is free and creates no obligation on either side. A call is for discussing your situation and whether we are a good fit. Nothing said on a call or shown on this website is a binding offer until we both agree the terms in writing.
4. Fees and payment
Fees are set out in your written proposal. Unless agreed otherwise, services are billed month to month at a flat monthly rate, invoiced in advance, with no long-term commitment. Fees are stated exclusive of VAT and any other applicable taxes, which you are responsible for. Unpaid invoices may result in us pausing the services until payment is received. Pricing is not displayed on this website and is discussed on a call.
5. Cancellation
You may end a month-to-month engagement at any time by giving us written notice. Notice takes effect at the end of the billing period in which it is given, and fees already paid for that period are not refundable unless your written agreement says otherwise. Any performance or price guarantee is limited to the terms set out in your written agreement.
6. Your responsibilities
To get the best result, you agree to give us accurate and timely information, access to the accounts and systems we reasonably need, and prompt feedback on drafts and campaigns. Results depend heavily on your offer, market, available time and your own follow-up, and delays on your side may delay the work.
7. No guarantee of results
We work to deliver strong results, and figures such as the number of qualified meetings per week are typical outcomes, not promises. Results vary by industry, offer, market and effort, and we cannot guarantee any particular number of leads, meetings, sales or revenue.
8. Compliance with the law
You are responsible for ensuring that your outreach, your use of data and your use of any tools we set up comply with the laws that apply to you and your recipients, including data protection, electronic marketing and anti-spam rules. We will build systems with compliance in mind and include opt-out mechanisms, but we do not give legal advice and you should take your own advice where needed.
9. Intellectual property
The content of this website, our training materials, frameworks, templates and software remain our property or that of our licensors. During an engagement, and while you remain in good standing, you receive a non-exclusive, non-transferable licence to use them in your own business. Campaign copy and assets we create specifically for you are yours to use once paid for. You may not resell, share or publish our materials without our written consent.
10. Confidentiality
Each of us will keep the other’s confidential information private, use it only for the engagement, and not disclose it except to people who need it and are bound by similar duties, or where the law requires.
11. Third-party tools and services
Our services may rely on tools from third parties. We are not responsible for outages, changes or terms of those providers, although we will work with you to find workable alternatives where we reasonably can.
12. Testimonials and third-party names
Testimonials on this website are shared by individuals about their own experience of working with us. Some engagements were with individual professionals aiming to improve their skills and performance at their organisations and were not always approved or endorsed by those organisations. Company names and logos shown on this website are used for identification only and do not imply any endorsement, approval or affiliation with the organisations as a whole.
13. Limitation of liability
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything that cannot lawfully be limited. Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue, business, opportunity or goodwill, and our total liability arising from an engagement is limited to the fees you paid us for the services in the 12 months before the event giving rise to the claim.
14. Using this website
You agree to use this website lawfully and not to interfere with its operation, attempt unauthorised access, or copy or scrape it. We try to keep the content accurate and up to date but provide it on an “as is” basis and may change or remove it at any time.
15. Changes to these terms
We may update these terms from time to time. The version published on this website at the date you book a call or sign your agreement applies to you.
16. Governing law
These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you may have as a consumer in another jurisdiction.
17. Contact us
If you have any questions about these terms, write to us at: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
YOUR NEXT CASE STUDY
Start filling your pipeline with targeted cold outreach today
Book a call and see how improved messaging, AI and your own infrastructure add up to a predictable pipeline, with no ad spend and no waiting on SEO.
Book a call
outbound
formerly
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UK
Terms & Conditions
Privacy Policy
Disclaimer
Support